| All software products offered by Tech Solutions Inc. are provided AS IS to the customer. This means that NO RETURNS of any kind will be accepted for any software products by Tech Solutions Inc. Also all products sold are sold according to an individual End User License Agreement (EULA) that dictates the conditions of use of the software. The purchase of a software product from Tech Solutions Inc. is a purchase ONLY of a license to use this software under the conditions of the EULA of that product. Ownership of the proprietary rights of any software purchased from Tech Solutions Inc., whether as a product or by way of additional work for hire services, NEVER is transferred to the customer and always remains the sole property of Tech Solutions Inc. Please consider this carefully as it is a condition of sale and the ordering of software products from Tech Solutions Inc. confirms that the customer agrees to these conditions, or any other conditions as stated in the EULA for the product that they are purchasing. The EULA can be found on the installer for the software, and also is printed on all Tech Solutions product End User Manuals.
Although every attempt will be made to maximize the compatibility of our software with your systems, all products are warranted to work ONLY under the system requirements of the software as stated in the End User Manual for the product being purchased, or on any specific web site for the product. Note that upgrading to later versions of software may change the system requirements for the products being upgraded which may have a negative affect on its operational stability unless the customer elects to upgrade the hardware that the software is being run on to be incompliance with the system requirements. Use of the software on systems not conforming with the system requirements voids all warranties offered on the product. Also note that as versions of operating systems, service packs, etc. may change the system configuration of your system, our software MAY not automatically continue working due to operating system updates, etc. Be sure before installing any operating system updates that this maintains compatibiilty with our software. If not, do NOT install operating system updates before checking with Tech Solutions Inc. This is particularly true of Windows Service Packs. If you have any questions about system compatibility, please contact us BEFORE ordering. We DO NOT offer refunds or credits on our products and therefore it is the responsibility of the customer to check FIRST with us before ordering products that they will work on their system configurations.
Technical support on any software will be provided by email as the main communication method. Tech Solutions Inc. may offer other specific support agreements or services for certain products but all products sold do not, by default, include any pre-packaged technical support offering. Technical support provided on a product is done as a courtesy to the customer and where possible is done over electronic communications (such as email, discussion forums, etc.). Please contact Tech Solutions Inc. to find out specific support offerings on products before purchasing. |
